Support
Before opening a ticket
Most issues are answered by:
- The installation guide, especially the common problems section.
- The resource's own configuration page.
- The server console. Read the actual error text — it usually names the cause.
Getting help
Support is handled through Discord. Purchases are linked automatically, so join with the same account you bought with.
When you open a ticket, include:
- The resource name and version (from
fxmanifest.lua). - Your framework and version.
- The full error from the server console, the client console (F8), or both.
- Your
config/config.lua, if the issue is behavioural rather than a hard error.
What is covered
- Installation and configuration of the resource as shipped.
- Bugs in the resource.
- Guidance on the documented integration points.
What is not covered
- Custom edits, or conflicts caused by edits to the open files.
- Writing bespoke features or integrations for your server.
- Conflicts with other paid resources, though we will help identify the clash.
Licensing
- One purchase covers one server.
- Updates are free.
- Redistribution, resale or leaking of any resource is not permitted.